Terms & Conditions

ApplyDesk provides fixed-duration job search support services, which may include curated shortlist preparation, workflow organization, resume organization support, and manual application support where expressly stated in the purchased plan or service description.

ApplyDesk does not act as an employer, staffing agency, recruitment firm, or recruiter of record. ApplyDesk does not make hiring decisions on behalf of any employer.

ApplyDesk does not guarantee interviews, job offers, employment, employer response times, or any minimum number of opportunities.

All employment outcomes depend on employer decisions, market conditions, customer background, work authorization, and other factors outside ApplyDesk's control.

Customers must provide accurate contact details, target-role information, work authorization information, resume materials, and any other onboarding details reasonably required for service delivery.

Customers are responsible for reviewing the information they provide and for notifying ApplyDesk promptly if their preferences, availability, location, work authorization status, or job search goals change.

Customers remain responsible for reviewing and approving any materials, applications, or related information when customer action or confirmation is required.

Customers should use the service only if they are legally able to enter a binding agreement under applicable law.

ApplyDesk currently offers fixed 1-month and 2-month service plans as one-time purchases through hosted checkout.

Plan duration is tied to the purchased service period. Service timing may begin on the payment date, activation date, or another clearly communicated start point based on onboarding review and operational readiness.

Unless expressly stated otherwise, a purchase gives the customer access to the purchased support period only and does not create any subscription, recurring billing commitment, or employment placement agreement.

A successful payment creates an order and intake workflow first. Payment alone does not automatically create an active candidate record in ApplyDesk's internal operator workflow, start service delivery immediately, or guarantee acceptance into an active support workflow.

ApplyDesk may pause, delay, or decline activation if the customer's intake is incomplete, inaccurate, outside the stated service scope, operationally unsuitable, or otherwise not reasonably serviceable under the purchased plan.

If ApplyDesk determines before activation that the purchased service cannot reasonably be provided, ApplyDesk may cancel the order and may issue a full or partial refund as reasonably determined under the circumstances, applicable law, and any work already completed.

ApplyDesk services are delivered remotely through email, internal workflow handling, document review, structured job search support activities, and other online coordination methods used by ApplyDesk.

Service delivery is based on the purchased plan scope and does not require daily activity, real-time support, or a guaranteed volume of completed actions unless expressly stated in writing.

Any timelines, support rhythm, or workflow examples shown on the website are for general illustration unless specifically included in the purchased plan.

Customers authorize ApplyDesk to store and use intake responses, resume files, job-search-related documents, and related support materials as reasonably necessary to provide the purchased service.

ApplyDesk uses private storage and operator-only administrative access for sensitive customer materials, but customers remain responsible for avoiding unnecessary disclosure of highly sensitive personal information unrelated to the service.

Customers represent that they have the right to provide any documents, materials, or information submitted to ApplyDesk for service use.

ApplyDesk may send onboarding, payment, service, progress, operational, or support-related communications to the email address associated with the customer's sign-in, purchase, or submitted intake.

Customers are responsible for monitoring that email address for follow-up requests, service updates, notices, and delivery-related communication.

ApplyDesk is not responsible for delays caused by missed customer replies, incomplete onboarding, or unresponsive communication.

Because ApplyDesk provides fixed-duration service plans and may begin operational review, intake handling, planning, or support work after purchase, refunds are generally not guaranteed once service activation or material service work, such as intake review, planning, shortlist preparation, or support coordination, has started.

Customers may request a cancellation or refund review by contacting hello@apply-desk.com.

Refunds, partial refunds, service credits, or exceptions may be considered by ApplyDesk on a case-by-case basis, including situations such as duplicate payment, inability to provide the purchased service, or other documented exceptional circumstances.

If a payment is refunded, reversed, disputed, or otherwise invalidated, ApplyDesk may suspend onboarding, service activation, or ongoing service until the payment status is resolved.

Nothing in this section is intended to limit any refund, cancellation, chargeback, or consumer protection rights that cannot be limited under applicable law.

ApplyDesk provides support services only. Customers remain solely responsible for their own job search decisions, application submissions, communications with employers, interview participation, document accuracy, and employment decisions.

ApplyDesk is not responsible for employer decisions, recruiter actions, platform policies, third-party website availability, or outcomes resulting from customer-provided information.

To the maximum extent permitted by applicable law, ApplyDesk will not be responsible for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the service or from job-search outcomes.

Nothing in these Terms is intended to exclude liability or limit rights that cannot be excluded or limited under applicable law.

ApplyDesk may update these Terms & Conditions from time to time. New purchases may require acceptance of the then-current Terms before checkout continues.

Material updates generally apply to new purchases after the updated Terms are posted. If ApplyDesk makes a material change that affects an active purchase in a meaningful way, ApplyDesk may provide additional notice or request renewed acceptance where reasonably appropriate or legally required.

The version label and last-updated date shown on this page identify the current Terms associated with the active public purchase flow.

Questions about these Terms, service availability, payment issues, cancellation requests, refund requests, or other ApplyDesk support matters may be directed to hello@apply-desk.com.

ApplyDesk may update its public contact channels over time, but hello@apply-desk.com is the active support contact for the current public site and purchase flow.